Mediashout 6 Will Not Open

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Mediashout

MediaShout 6 + 7 customers. PHONE: Available for 30 days post-purchase only (Mon – Tue 10am-6pm Eastern) (Wed – Fri 10am-8pm Eastern) 615-983-5901, option 3. MediaShout 6 will open. Offline Activation If the computer is not connected to the internet, you can still activate MediaShout by following the steps below. Note: Offline activation is not available if your computer is connected to the internet. In the Online Activation screen, click Offline Activation. This video will walk you through making adjustments to Cues and Pages, including transitions, skipping cues/pages, and timed advance. Additionally, controls. How to use Comment Cues in your MediaShout 6 Script. This video is unavailable. Navigate the list of applications until you locate MediaShout 6 or simply click the Search field and type in 'MediaShout 6'. If it exists on your system the MediaShout 6 app will be found automatically.

The installation of MediaShout 7 is very easy. Simply download the latest build to your computer and run the file. The installer will begin and walk you through the steps for installing the program. In almost all cases, the recommended defaults will be perfect. For Advanced Users, you can change the install location of the software and create a desktop icon among other things.

Mediashout 6 will not opener

NOTE: For users who do not have the C++ 2017 Redistributable (x86 and x64), MediaShout 7 will also install those as part of the install process. Don’t worry if you don’t see those appear; it just means you already have them installed.

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Uninstalling MediaShout 7 is very easy, too. Simply go to the Window’s Add or Remove Programs on your computer and you can remove MediaShout 7. If you forget to Deactivate your license, the uninstaller will ask you if you want to Deactivate before it completes the uninstall so that you can use the activation on another computer. If you plan to reinstall on this computer, then simply choose not to deactivate.

Mediashout 6 Will Not Open

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Setting up MediaShout 7 correctly the first time you run it is very important to having a great experience with it. Once MediaShout opens, you will be presented with the Tip of the Day. You can close that and then click the Settings Menu to open the Settings Window. Here, you will want to do a few things:

  1. Set your Save Folder (if you don’t want to use the default)
  2. Set the Library Folders for Images and Videos
  3. Finally, setup your preferred resolutions and screens

If you have a single monitor connected to your computer for the moment, then you can leave the Main and Stage Display dropdowns alone.

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If you have two or more monitors connected, you need to define which is your Control Screen for your desktop monitor and which is the Main Display for the audience to see, and possibly which is the Stage Display for the confidence monitor if you are using one.

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In the Settings and “Display Settings” area, you will see a drop-down menu where you can pick Display 1, 2, or 3 (as many as you have connected) for the Main Display and Stage Display. Note that these numbers may not always match the numbers Windows assigns to your displays since a different protocol is used by MediaShout. The best way to find out which one is which is by trial and error using the information below:

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The F2 key (Function + F2 on a laptop) will shut off the output to the Main Display if you have a cue fired (we’ll talk more about how to fire cues later), and the F3 key will shut off the output to the Stage Display. If you fire a cue and find the output covers your Control Screen, you can press F2 to turn the output off, then go to the Settings and Display Settings to try a different setting for your output screens, and keep doing this until you find the right selection. (There should be a maximum of 3 options).

For detailed instructions of the screen setup, including how to prepare your Windows Display Settings before even opening MediaShout, we do have the following link to help:http://www.mediashout.com/screens

That’s it! You are ready to get started building your first presentation in MediaShout 7. On the Welcome Screen, you will see quick links on the right to tools and websites designed to help you be successful with MediaShout 7.

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Comments

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  • @4WaysUnited I'm on Debian and I haven't noticed any issues. Can you send us a log file?
    https://manual.openlp.org/troubleshooting.html#i-have-been-asked-to-email-a-debug-log-where-do-i-find-this
  • Ugh. I just tried it now, and saw nothing in the log file. Added some extra stuff to the code and it looks like SongSelect has changed their web site again.
  • Meh. They've changed things slightly. Since you're on Ubuntu, you can fix it yourself though. This is not fixable on Windows or macOS. ONLY LINUX.
    You'll need to use sudo to edit the following file:
    On line 50 you should see this:
    Change that to say:
    Now you should be able to log in to SongSelect.
  • Thank you so much Raoul,
    So grateful to the Lord Jesus for you man, thank you for your hard work and this great product. Especially grateful for your quick response, in time for Sunday!
    Have to love open source and Linux in general.
    God bless,
  • Raoul,
    I am now experiencing the CCLI log-in problem; cannot access 'songselect.ccli.com' from OpenLP 2.4.4 and import songs. Was able to access CCLI through OpenLP on Thursday February 23, 2017 and import songs then on Friday could not access CCLI. OpenLP is installed on a Windows computer, and has worked quite well until now... how can this be fixed? Attached is the 'openlp.log' file taken Saturday after the error occurred, which might help. Need to be able to import songs from CCLI, and need this problem fixed as soon as possible, thanks for any solutions.
    Felix
  • @FelixKat, the CCLI USR and TXT file importer (File -> Import -> Song, CCLI/SongSelect) still works, so while we are looking at getting OpenLP to take CCLI's changes into effect, you can still import from SongSelect via the Song importer. Also, please upgrade to 2.4.5 and read this blog post (if you haven't already): https://openlp.org/blog/2017/02/20/windows-and-ssl
  • Raoul,
    Thanks for the response... but I'm sorry to inform you that the CCLI USR and TXT file importer (File -> Import -> Song, CCLI/SongSelect) from OpenLP did not work on my machine. Tried upgrading to 2.4.5 and my Norton anti virus program blocked the upgrade because openlp.exe contained threat Trojan.Gen.8 so now I no longer have OpenLP on my machine! Any further recommendations?
    Felix
  • Raoul,
    Have been able to re-load OpenLP 2.4.4 on my machine, but the song importer still does not let me log into my CCLI account.
    Felix
  • @FelixKat You are aware that there's the SongSelect importer and then a separate CCLI format in the Song importer? If the CCLI format importer did not work, what is the error message? Do you have a log file for me?
    https://manual.openlp.org/troubleshooting.html#i-have-been-asked-to-email-a-debug-log-where-do-i-find-this
    Also, did you read the above posts where we said that the SongSelect website has changed, and that means that OpenLP has to change?
  • Raoul.
    Again, thanks for your prompt reply... First, I want to apologize, I didn't realize that you were pointing me to a separate CCLI format in the song importer, which you are correct, it works. I have read the other posts that indicate the SongSelect website has changed, and I am including the log file you requested, maybe it will help track down the log-in problem. Hopefully it will help change OpenLP so this feature can be used again. As far as upgrading OpenLP to the latest version; 2.4.5 I'm sure that will be possible. On several attempts to install the latest, my Norton anti virus program blocked the upgrade because openlp.exe contained threat Trojan.Gen.8 that is why the debug log will indicate that I'm not running the latest version.
    Felix
  • @FelixKat That's not a problem, it's confusing at the best of times. As far as I can see, I have found a solution to the bug that you are experiencing, but this will obviously be another release of OpenLP. Hopefully the CCLI format importer will work for the time being.
  • Raoul,
    Thanks for your response, and I'll look forward to the future release of OpenLP.
    Keep up the great work, Felix
  • Im looking forward too. When do you think the new release will be ready. Can I make some changes in the files as 'songselect.py' until the new release comes? The CCLI-Songselect Importassistent was a very helpful thing. I am very sad, that is out of order, just when I had installed OpenIP the first time.
  • edited March 2017
    @Holbi please be aware, that is a test build of the next version of OpenLP, it's not meant for production use. It may produce incompatibilities in your database. It was not even built on a Windows computer, it was built in WINE on Linux and there may be bugs!
  • edited March 2017
    That is ok, I have 2 Versions of OpenLP and can load the songs with bzr2728 and show with OpenLP Portable 2.45
  • edited August 2018
    Seems its not working again. Im using a free account, but that should not stop the login from working?:
    BASE_URL = 'https://songselect.ccli.com'
    LOGIN_PAGE = 'https://profile.ccli.com/account/signin?appContext=SongSelect&returnUrl='
    'https%3a%2f%2fsongselect.ccli.com%2f'
    #LOGIN_URL = 'https://profile.ccli.com'
    LOGIN_URL = 'https://profile.ccli.com/account/signin'
    LOGOUT_URL = BASE_URL + '/account/logout'
    SEARCH_URL = BASE_URL + '/search/results'
    Debug:
    2018-08-06 18:19:59,670 openlp.plugins.songs.lib.songselect ERROR Could not login to SongSelect, HTTP Error 404: Not Found
    Traceback (most recent call last):
    File '/usr/share/openlp/openlp/plugins/songs/lib/songselect.py', line 111, in login
    posted_page = BeautifulSoup(self.opener.open(login_url, data.encode('utf-8')).read(), 'lxml')
    File '/usr/lib/python3.5/urllib/request.py', line 472, in open
    response = meth(req, response)
    File '/usr/lib/python3.5/urllib/request.py', line 582, in http_response
    'http', request, response, code, msg, hdrs)
    File '/usr/lib/python3.5/urllib/request.py', line 510, in error
    return self._call_chain(*args)
    File '/usr/lib/python3.5/urllib/request.py', line 444, in _call_chain
    result = func(*args)
    File '/usr/lib/python3.5/urllib/request.py', line 590, in http_error_default
    raise HTTPError(req.full_url, code, msg, hdrs, fp)
    urllib.error.HTTPError: HTTP Error 404: Not Found
    2018-08-06 18:20:02,030 openlp.core.OpenLP DEBUG Entering process_events
    2018-08-06 18:20:04,522 openlp.plugins.songs.forms.songselectform DEBUG Closing SongSelectForm
  • edited August 2018
    LOGIN_URL = 'https://profile.ccli.com/account/signin' needs to go back to LOGIN_URL = 'https://profile.ccli.com'
    as it parses to LOGIN_URL = 'https://profile.ccli.com/account/signin/account/signin' (there is an conditional further down which adds the addtional /account/signin)
    However, that does not fix the issue I feel that ccli.com have put a block with their associate account option, but without debug stepping mode not working here I cant be sure.

  • Hi, I had the problem, that after a first successful attempt to login to CCLI no other login was possible after the first session was closed.
    I am on Windows 10 and tried the above solution under C:Program Files (x86)OpenLPpluginssongslibsongselect.py and it now works perfectly. I can re-login after the session to CCLI was terminated.
    Maybe this hint might help other users of OpenLP 2.4.6 on Windows 10.
  • Blessed day
    I'm having the same problem, I'm on Windows 10, OpenLP 2.4.6, free acount of CCLI.
    I already try to change LOGIN_URL = 'https://profile.ccli.com/account/signin' and LOGIN_URL = 'https://profile.ccli.com', it doesn't work.
    Please help me.
    God Bless.
  • OpenLP current can't handle free accounts on SongSelect (it doesn't know they exist, so it expects all songs to be available). OpenLP 3.0 has a fix for this.